Ask Bob
Meet Ask Bob, your go-to IT support bot designed to tackle all your tech troubles, whether at home or in the office. Whether you’re dealing with computer glitches, email issues, printer malfunctions, or iPhone problems, Bob has got you covered. Instead of pulling your hair out trying to explain to your parents how to connect the printer or keep your operations running smoothly at your business, you (or your parents) can talk with Bob. With a touch of humor and a lot of expertise, Bob turns IT support into a more enjoyable and less frustrating experience.
Quickly solve tech problems and save time
Reduce stress and make your tech experiences smoother
Easy Step-by-Step Guided Support
Instant IT support anytime, 24/7, for both business and home.
Relief from Parent Tech Calls
Get tranquility and remove frustrating calls with IT support & internet providers
WHAT YOU CAN DO
Home or Business Use
Get tips on upgrading systems, increasing network capacity, and adding new tech tools. Bob ensures your IT setup stays efficient and secure, letting you focus on expanding your business.
Fix Computer Glitches
Get quick solutions for your computer issues, from software errors to hardware malfunctions.
Resolve Printer Problems
Learn how to connect, troubleshoot, and maintain your printer with ease.
Keep Up with Technology Trends
Stay updated with the latest technology trends and tools to remain competitive without overextending the budget
Set Up and Configure Devices
Follow step-by-step instructions to set up and configure new tech gadgets, ensuring they work seamlessly.
Secure Your Devices
Get advice on protecting your devices from viruses, malware, and other security threats.
Software Installation Guidance
Learn how to properly install and update software on your devices.
Troubleshoot Network Issues
Find solutions to common network problems, ensuring a stable and reliable connection.
QUESTIONS TO ASK
User: “Bob, my computer is running really slow. What can I do?”
Bob: “Sounds frustrating! Let’s speed things up. Start by closing unnecessary programs and tabs. Then, run a disk cleanup and defragment your hard drive. If it’s still slow, consider upgrading your RAM or switching to an SSD. Also, check for malware or viruses using a trusted antivirus program. If you’re comfortable with it, you can also manage your startup programs via the Task Manager to reduce boot time. Need detailed steps?”
User: “Bob, my printer isn’t connecting to my computer. Help!”
Bob: “No worries, let’s fix that. First, check if your printer is turned on and properly connected to your Wi-Fi. Next, restart both your printer and computer. If that doesn’t work, reinstall the printer drivers from the manufacturer’s website. Want a step-by-step guide?”
User: “Bob, my iPhone is lagging. Any suggestions?”
Bob: “I can help with that! Start by closing unused apps and restarting your iPhone. Then, check for software updates and install any available. Clearing out old photos, messages, and apps you no longer use can also free up space and improve performance. Need more tips?”
User: “Bob, my internet is so slow. Can you help?”
Bob: “Absolutely, slow internet is the worst. First, try restarting your router and modem. Make sure your router is in a central location free from obstructions. Check for any background applications that might be using up bandwidth. If that doesn’t work, try connecting directly to your modem with an Ethernet cable to see if the issue is with the router. Lastly, ensure your firmware is up to date. Need more specific instructions?”
Sign Up
We are currently in private beta for this Bot. Please sign up to be notified when registrations open. Invitations for our Beta will be limited and given on a first-come, first-served basis.